data protection

Your data is important to us!

We attach great importance to the protection of your personal data. We process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this privacy policy we would like to inform you about the most important aspects of data processing within the framework of our website www.nowwow.shop .

Data protection responsibility

For the use of our website www.nowwow.shop NOW WOW OG (hereinafter referred to as “Now Wow” or “we”) is responsible for data protection for the associated data processing (Art.4Z.7 General Data Protection Regulation or “GDPR”).

If you contact us using the form on the website or by email, the data you provide will be stored for two years in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, we store the IP data of the connection owner in cookies, as well as the name, address and credit card number of the buyer.

In addition, the following data is stored for the purpose of processing the contract: email address, home and delivery address, orders and all related information such as complaints, returns, email traffic. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data is not transmitted to third parties, with the exception of the transmission of credit card details to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
Once the purchase process has been canceled, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiry of the product liability period (10 years). The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act and Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for contract fulfillment) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any damage. We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases. All cookies from all websites visited can thus be accepted or rejected by changing the settings in your Internet browser. If you do not know how to change the settings in your browser or delete cookies, please read the instructions provided by your browser.
If you deactivate cookies, the functionality of our website may be limited.

Privacy policy for the use of Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there.
However, if IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 Letter a (consent) and/or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link ( https://tools.google.com/dlpage/gaoptout?hl=de ).
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or under https://support.google.com/analytics/answer/6004245?hl=de . We would like to point out that Google Analytics has been extended on this website to include the code “gat._anonymizeIp();” in order to ensure anonymous collection of IP addresses (so-called IP masking).

Privacy policy for the use of Instagram

Our website includes functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. You can find an overview of the Instagram plugins here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. You can find further information on this in Instagram's privacy policy at https://www.instagram.com/about/legal/privacy/ .

Links

Our website contains links to external websites or social media sites. When clicking on such a link that leads to third-party websites, please note that the external website's own data protection regulations apply. Please therefore check the data protection regulations when using these websites, as we accept no responsibility or liability whatsoever for third-party websites.

Your rights

You have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to the data we store about you. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to us, NOW WOW OG or the data protection authority (Austrian Data Protection Authority, Wickenburggasse 8, 1010 Vienna, dsb@dsb.gv.at).

Please contact us with all your concerns regarding data protection:

NOW WOW OG
Orsolya Szita & Imke Josst-Haasler
Managing Directors
Neubaugasse 65
A-1070 Vienna
Phone: +43 660 242 6565
E-mail: hallo@nowwow.shop

Changes to this privacy policy

In order to be in compliance with the latest laws or jurisprudence, this Privacy Policy may be updated to protect users' personal information. You should review this Privacy Policy occasionally to stay informed about how NOW WOW is protecting your information and continually improving the content of the Site. If we make material changes in the way we collect, use and/or disclose personal information provided to us by users, NOW WOW will notify you by posting a prominent notice on the Site.

By using the website, you agree to the terms of this privacy policy.

Status: June 2024